Your resource for all things business, customer service, and more
20
Jul 2019
4 Steps to Building Your Business with Partnerships
Building successful partnerships is all about having the right strategy.
12
Jul 2019
3 Lessons Columbo Can Teach about Customer Service
What do your business's customer service strategy and a TV detective have in common? It turns out, a lot more than you think.
02
Jul 2019
How to Use GIFs Responsibly in Customer Service Live Chat
GIFs are fun and games until someone misuses them. Here's what you should know to prevent any live chat missteps.
27
Jun 2019
Help.com Named One of Austin's Best Places to Work in 2019
The Austin Business Journal named Help.com one of the Best Places to Work in Austin in 2019.
24
Jun 2019
5 Ways to Improve Your Customer Service
It's easy to overlook certain aspects of your customer service, but that doesn't mean you should.
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