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24

Oct 2019

0

Elevating the Customer Experience: The Buc-ee's Way

24 Oct 2019 Raquel Guarino

Buc-ee's offers one thing most of its competitors lack: a fun customer experience.

22

Oct 2019

0

Sassy or Offensive? When Brand Twitter Crosses the Line in Customer Service

22 Oct 2019 Raquel Guarino

How to know when your brand is crossing the line.

17

Oct 2019

0

How to Attract the Right Customers to Your Business

17 Oct 2019 Raquel Guarino

Attracting the right customers should be a priority for your business. Here's how to do it.

15

Oct 2019

0

For Businesses, Live Chat Isn't a Luxury—It's a Necessity.

15 Oct 2019 Raquel Guarino

The data is clear: live chat is beneficial for customer service and sales. We discuss a few reasons why live chat is the future of business.

11

Oct 2019

0

Cartier Proves Why It Doesn't Always Pay to Buy Luxury

11 Oct 2019 Raquel Guarino

How poor customer service ticked one customer off.

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