Your resource for all things business, customer service, and more
11
Sep 2019
A Lesson on Emergencies in Customer Service Interactions
Is your customer service team equipped to handle an emergency?
06
Sep 2019
Stop Traumatizing Your Customers. Here's How.
Customer service doesn't have to be negative. Here's what you can do to change it.
15
Aug 2019
Are You Ghosting Your Live Chat Customers?
When it comes to your customer service live chat, don't make these mistakes.
09
Aug 2019
12 Life Hacks Every Developer Should Know
Help.com Engineers offer their advice to developers in a bind.
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