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How Looks Dictate the Customer Experience

14 Inspiring Customer Service Quotes We Love

We picked our favorite customer service quotes from leaders of all walks of life.

Costco Tops Online Customer Satisfaction Among Retailers. What’s Their Secret?

Costco beat Amazon in online customer satisfaction. Here's what they're doing right when it comes to the customer experience.

Tesla Drivers Love the Car But Hate the Customer Service. Why?

Tesla's customer satisfaction is at a high. Could a public outcry about their refund practices bring them down?

How to Prevent Customer Service Burnout

Customer service can be tough. Don't make it harder than it has to be.