Your resource for all things business, customer service, and more
15
Oct 2019
For Businesses, Live Chat Isn't a Luxury—It's a Necessity.
The data is clear: live chat is beneficial for customer service and sales. We discuss a few reasons why live chat is the future of business.
15
Aug 2019
Are You Ghosting Your Live Chat Customers?
When it comes to your customer service live chat, don't make these mistakes.
02
Jul 2019
How to Use GIFs Responsibly in Customer Service Live Chat
GIFs are fun and games until someone misuses them. Here's what you should know to prevent any live chat missteps.
