Your resource for all things business, customer service, and more
22
Oct 2018
How to Improve Your Office Space for Your Employees
You probably can't afford to install a hot tub in your office lobby, but that doesn't mean your employees should work in a dungeon, either. Here are s ...
29
Jun 2015
How To Create a Lean Interview Process In 6 Easy Steps
Recruiting at startups can (and has) become a costly and convoluted space. Here's how to streamline the interview process to make it easier for everyo ...
22
Jun 2015
9 Lessons Learned From Our First Convention
Convention season is in full swing. As the new kids on the block this year, the Help.com team decided to take advantage of the opportunity and exhibit ...
30
Jan 2015
5 Essentials for Startup Customer Service Teams
How do startup customer service teams remain calm in the face of chaos and set themselves up for success? We have a few ideas.
20
Jan 2015
Embrace the Chaos: (Good) Customer Service at Startups
Startup customer service is about being able to respond quickly to change, create order from chaos, and generally, to be able to ride the wave of con ...
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