Tired of logging into multiple applications to connect with customers? Tired of training your staff on the ticket system, the live chat system, the phone system?
Omnichannel customer support shouldn't require multiple products.
Help.com is a true all-in-one solution enabling you to connect with your customers in all the ways they connect with you. Spend more time making people happy and less time logging into multiple applications.
Our live chat system is easy to use and requires no training. Your employees will be able to hop right in from any device in the world.
No one wants to be put on hold while your agents look up their account or order. Help.com is integrated with your other applications to provide agents with all the data they need to help the customer.
On every interaction, your agents will be able to see everything about the customer right on their screen. Billing, Shopping History, and more!
“Help.com has made a huge difference for our business. Our agents have immediate access to customer orders and order details via Help's Magento integration. Switching over from Zopim was a breeze.”
Lance Custen ecig.com CEO
“We've been working with Help.com over the past few months and Live Chat has really helped our sales business. The direct integration with Salesforce allows our agents to work closely with the sales team to make sure our leads get the proper treatment.”
Gary Simat Total Server Solutions CEO