Have better conversations with customers

Our simple platform makes it easier to create relationships, stay in contact, and keep customers happier -- with integrated live chat, help desk, and more.

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Our integrated platform connects customers through whatever channel they prefer. One efficient system handles all of your support needs including: help desk, live chat, customer history and profiles, notes, agent messaging, email, and more.

Customer SupportSimple and convenient

Keeping track of your customers’ needs should be convenient and intuitive. Our product helps businesses understand their customers better by providing comprehensive reporting in real-time. Bolster your marketing efforts by adding your preferred CRM to our app.

Marketing ToolsComprehensive data

We know the importance of closing the deal. Boost your business with third-party sales integrations, automated tools that increase conversions, and chat routing to expert agents. Winning over customers has never been easier.

Sales FriendlyCustomer focused
Some of The Biggest Brands That Trust Help.com's Conversation Platform
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Here’s what companies are saying:
Our multi-channel platform has helped companies of all sizes grow sales, increase satisfaction, improve agent morale, and promote efficiency.

“We've been working with Help.com over the past few months and Live Chat has really helped our sales business. The direct integration with Salesforce allows our agents to work closely with the sales team to make sure our leads get the proper treatment.”

- Gary Simat
Total Server Solutions CEO

“Help.com has made a huge difference for our business. Our agents have immediate access to customer orders and order details via Help's Magento integration. Switching over from Zopim was a breeze.”

- Lance Custen
CEO Ecig.com

About Us
Help.com was founded in 2014 in Austin, Texas. Our goal is to create positive experiences for both businesses and customers. Under the leadership of CEO Adam Farrar, Help.com has continued to grow, innovate, and effect change across industries. With a team of talented engineers, designers, and thought leaders from around the globe, the Help.com platform has evolved to become a powerful system that makes running your business simple and enjoyable.